TeamSupport
Aptly named for its application, TeamSupport is a CRM that helps customer service departments at B2B companies better perform their duties. This brand of CRM is used by a lot of industry-facing brands. Happy clients of TeamSupport include Heartland ECSI, Suntell, Jackrabbit Technologies and Axceler. TeamSupport's feature categories range from customer management to collaboration to products & inventory. Clearly, this tool keeps good tabs on every aspect a customer support team needs for servicing its clients. Using this tool can help companies better understand their clients, and it can help agents become more efficient. Agents who are efficient are valuable assets to B2B brands.