There is a wealth of CRMs on the market. Many serve sales teams' needs. Freshdesk is a CRM that serves the needs of departments in that take care of customer support. Tech support and customer service departments throughout the spectrum of industries use Freshdesk. This well-established title has more than 50,000 companies using it. Brands on Freshdesk's customer list include Honda, Cisco, 3M and the University of Pennsylvania. Any company that wants to stand among the best of them can do so by deploying the features and functions of Freshdesk. This CRM is easily implemented, and it can change how businesses connect with their customer bases for the better.