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NetSuite's CRM software integrates information throughout the customer life cycle to help your business more easily and successfully manage all stages of the sales process. This includes lead generation, order fulfillment, re-orders, up-selling and cross-selling, and customer support. The software gives your sales team real-time access to the information and tools they need to manage their accounts efficiently. NetSuite CRM is also designed to produce sales forecasts to help evaluate and manage performance. The software is equipped to handle global sales and ecommerce as well. The software is cloud-based, so managers can access the data at any time, from any device. The program is compatible with iOS, Android, and Windows devices. Sales team members can manage their accounts and produce reports and forecasts through the free SuitePhone app.