Solve, a modern CRM offers numerous features of value. With activity templates, Solve allows users to automate repetitious activities and save significant time while also cutting out human error. The templates are reusable sets of actions that users do on a regular basis. Solve CRM also has unlimited custom fields so that users can record any customer information they want. Then smart tags can be applied to categorize customer information and add context to it. The software features activity reports that tell what has been done and what needs to be done. A few examples include to-do lists, team calendars, and opportunities reports.