Netsuite
Netsuite CRM offers a 360 degree view of customers in real-time to help companies grow. Netsuite's Sales Force Automation software provides visibility to the complete customer relationship, from opportunity and orders to support cases and contracts. Better information leads to more accurate sales forecasting. Netsuite's integrated customer service solution ensures that everyone has access to key customer data, allowing for more informed customer interactions and increased customer satisfaction. The customer portal provides a personalized web interface where customers can view order histories and order status, update their profile, and even enter trouble tickets. A service request receives an automatic receipt with a case number for better tracking. Netsuite CRM is cloud-based which means that the sales team has access to the software by computer, tablet and smartphone. Robust support for mobile devices, including iOS, Android and Windows Phones, ensures that users have the information that they need from anywhere.