Sugar CRM is one of the most popular Customer Relationship Management (CRM) software systems on the market. It is designed to be innovative, adaptable, affordable and customized. The company is over 10 years old and has over 400 employees all around the world that provide world-class development and customer support services. The Sugar CRM solution provides the standard CRM functions including lead management, sales tracking and contact database. However, it also has advanced features including sales forecasting, a mobile app, online support and 15 GB of data for the standard professional version. More advanced (and pricey) plans provide additional memory, customization and enterprise functions.