Nutshell is the customer relationship management software developed for the needs of small business. It includes an impressive array of features, such as customized sales processes and easy-to-use mobile apps, not to mention custom reporting and dashboards. Moreover, it supports third party integration with some of the world's most popular workflow tools, such as Google Apps, Microsoft Exchange, Yesware, Zendesk, and many other workflow tools and communication apps. It has excellent team collaboration tools that can help boost productivity. It also has sales force automation tools which make sales analysis easy and fast. These tools also help track a client's account history both for future and past sales. Furthermore, it captures all sales leads in one centralized location and allows company's employees to view contact and social information from within the program. Overall, it is an excellent customer relationship management software that allows businesses to close more sales.