Microsoft
The Microsoft Dynamics CRM is an in-depth customer relationship management system. From Sales Representatives to Brand Managers, this system provides tools to monitor relationships, track goals, follow leads, and much more. This system caters to individual roles. • Use Skype to call, message, or screen share with customers. • Take notes on the go and edit information as you receive it. Record stakeholders, tackle leads, and create checklists. • Review product information, goals, and sales in graphics and lists with an in-depth look. • Manage and assess sales representatives from a detailed list that is exportable to excel. • View individual representatives and chart their progress. Process customer issues and outline a step-by-step solution that can be quickly revisited. • Use analytics to determine customer behavior and predict future patterns. This CMR by Microsoft has a high level of customization and aims to eliminate any guesswork.