Fat Free is an open source costumer relationship management application that is both simple and elegant. It is a Ruby on Rails application and can be customized to the particular needs of the user. The goal of the Fat Free project is to increase customer innovation to further develop an already highly evolved application. The source code can be easily downloaded and works on almost all platforms. Fat Free provides the features that any good CRM application has such as contact lists, reminders, etc. What makes it different is how easily it can be customized for new purposes. This means that it will grow along with the organizations that use it. Fat Free is more than just a product. It's a community where users interact online to learn from one another. Fat Free helps businesses keep the clients they have and develop new ones. It really helps sales people.