Zoho
With a name like ZOHO, there is bound to be innovation nearby. Businesses want creative ways to engage their consumer base. This firm has a software package and strategy to help make this a reality. They work with clients from diverse industries and missions. The support starts with ensuring migration of customer information is seamless. Training includes an overview of the main features such as task management, lead prioritization, sales life-cycle analytics, Google Apps, and social media. The outcome has customer service generating leads from contacts, sales closing contracts, and marketing maximizing campaigns. Engage customers with 21st century technology by initiating contact through the CRM platform. Individual team members can chat, tweet, email, or make a call with the click of an icon. Personalize profile updates with a drag and drop feature. A complimentary account offers the free version with access for up to 10 users. A variety of affordable plans is available to get started.